FAQ
01. Visiting Your Space
When you choose SFC for your roofing needs, our process typically begins with a visit to your property. This initial assessment allows us to evaluate the scope of the project, understand your specific requirements, and provide tailored recommendations. During this visit, we’ll discuss your goals, preferences, and any concerns you may have, ensuring that we have a clear understanding of your needs before proceeding with the project.
02. Who Will Be Assigned to My Project?
At SFC, we take pride in our team of skilled professionals who are dedicated to delivering exceptional service and craftsmanship. Depending on the scope and complexity of your project, we will assign a qualified individual or team to oversee the work. Rest assured that every member of our team undergoes rigorous training and adheres to our high standards of quality and professionalism.
03. Can I Receive an Estimate or Price Quote for My Job?
Absolutely! We understand the importance of transparency and clarity when it comes to pricing. Before any work begins, we’ll provide you with a detailed estimate or price quote based on the specific requirements of your project. This will outline the cost of materials, labor, and any additional services, allowing you to make an informed decision.
04. How can i schedule an appointment with SFC?
Scheduling an appointment with SFC is easy and convenient. Simply give us a call or reach out to us through our website, and one of our friendly representatives will assist you in setting up a convenient time for a consultation. We strive to accommodate your schedule and ensure that we’re available to address your roofing needs promptly.
05. What should I have at our first meeting for my project?
To make the most of our first meeting, it’s helpful to have any relevant documentation or information related to your project on hand. This may include architectural plans, property surveys, previous inspection reports, or any specific requirements or preferences you have. The more information we have, the better we can tailor our recommendations to meet your needs.
06. Does SFC Roofing provide a guarantee?
Yes, at SFC, we stand behind the quality of our workmanship and materials. We offer a comprehensive guarantee on all our roofing projects to provide you with peace of mind and assurance. Our guarantee ensures that your roof is built to last and withstand the test of time, giving you confidence in the durability and reliability of our work.
07. Are There Any Special Materials or Items Needed for My Job?
Depending on the specifics of your project, there may be special materials or items required to ensure optimal results. During our initial assessment, we’ll discuss any unique requirements or preferences you have and recommend the most suitable materials for your project. Our goal is to deliver a solution that meets your needs while adhering to the highest standards of quality and craftsmanship.
SFC Roofing Company
Policies and Procedures
1. Unless otherwise specified, our proposals include all aspects of the job including material, labor, debris removal, permits, and insurance.
2. All materials are guaranteed to be as specified.
3. Project will be completed in a workmanlike manner according to standard practices.
4. Any alteration or deviation from job specifications may require additional charges.
5. All employees are covered by Workers Compensation insurance, liability insurance, and auto insurance. Copies of policies are available upon request.
6. All materials are installed in accordance to manufacturer specifications.
7. Residential jobs are to be paid for upon completion. We ask for 50% down of total cost for initial job.
8. Debris will be removed from the jobsite in a dump trailer or dumpster provided by SFC General Contractors Inc.
9. Precautions are taken to protect landscaping and all other areas of the jobsite.
10. Jobsites are thoroughly cleaned each day before departure and upon completion. Commercial magnets are used to remove nails and other debris from lawn.
11. All metal installed by SFC General Contractors , Inc., including flashings and chimney metal, are secured & fastened.
12. We ask that you do direct business only with owners or direct sales assistant/foreman on the job sites.
13. Due to price volatility with asphalt based roofing products and polyisocyanurate insulation, proposals are valid for a period of 30 days.
14. Valley metal is .029 gauge and contains a maintenance free baked on enamel finish.
15. Gutters are hung with hinged gutter screws – not spikes, fastened directly to the rafter ends.
16. Five inch gutters are .029 gauge aluminum. Six inch gutters are .032 gauge aluminum.
17. Plumbing vent flashings have a neoprene seal and are maintenance free.
18. Payments accepted are personal check, cash, and Visa/Mastercard. Credit card payments will be assessed a 2.4%charge.
19. Accounts that are over 30 days late will be charged a 1.5% service charge or a $35 late fee.
20. Minimum repair price for all new customers is $250